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    Simon Stuart

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    Karen Stuart

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    Howard Dean

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    Management Accountant

    Jordan Hanson

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    Emma Turner

    PA to Jordan Hanson

    Ben Perrin

    Project Manager

    Mark Shakeshaft

    Rental Manager

    Andy Chatburn

    Project Manager

    Sean McGlone

    Project Manager

    Richard Dziegiel

    Technical Prep Manager

    Alex Mellor

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Standard Terms and Conditions
For the Supply of Hire Equipment & Technical Services

These terms and conditions (“the Terms”) are the terms on which HSL Group Holdings Limited (company number 3921612) of Units E & F, Glenfield Business Park, Phillips Road, Blackburn, Lancashire, BB1 5PF (“HSL”) hires the Equipment to the Hirer.  The Terms are not to be used for consumer contacts and for business use only and by entering into the Contract with HSL, you hereby agree and acknowledge that Hirer is a business.  It is the Hirer’s responsibility to familiarise itself with the Terms and should pay particular attention to clauses 4, 8, 10, 12 and 13.

1.	DEFINITIONS

1.1	For the purpose of these Terms and unless the context requires otherwise:

“Charges” means the total of the charges comprising the Hire Rate and the Idle Time Rate as set out in the Proposal and any other charges to be paid by the Hirer to HSL in accordance with the Terms.  
“Contract” means the legally binding contract between HSL and the Hirer for the hire of Equipment, which is governed by these Terms and incorporates the Proposal, the Order and any documentation referred to therein.
“Data Protection Legislation” shall mean the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 or any successor and all applicable laws and regulations relating to processing of personal data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner’s Office including any amending or replacement legislation in force from time to time.
“Delivery” means the time at which the Equipment leaving the Premises.
“Delivery Date” means the date on which the parties have agreed that Delivery shall take place.
“Equipment” means all classes of equipment, or replacement equipment, machinery, vehicles, equipment, accessories, and any ancillary items, vehicles or equipment therefor and Supplied Personnel, which HSL agrees to hire to the Hirer, or anything which is supplied by HSL to effect the hire, and anything supplied by HSL for the safe operation and routine inspection and maintenance of the equipment.
“Force Majeure Event” means an event beyond the reasonable control of HSL including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of HSL or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
“Hire Period” means the period of hire which shall commence from the Delivery Date and continue until the Equipment is received back at HSL’s named depot or other agreed location as specified in the Proposal.
“Hirer” means the business taking HSL’s Equipment on hire detailed in the Proposal and includes their successors or personal representatives.
“Hire Rate” means the rate of hire as set out in the Proposal.
“Idle Time Rate” means 30% of the Hire Rate.
“Installation” means the installation of the Equipment at the Site by Supplied Personnel.
“Order” means the document headed up as such and which includes details of any supplementary conditions to be incorporated into the Contract.
“Premises” means the location at which the Equipment is situated from which it shall be transported to the Site.
“Proposal” means HSL’s written quotation/proposal which will include details of the Equipment to be hired, the Hire Period, relevant Hire Rates and Charges.
“Site” means the location at which the Hirer elects for the Equipment to be delivered as set out in the Proposal or otherwise agreed between the parties.
“Supplied Personnel” means the personnel supplied by HSL to the Hirer for the purposes set out in the Proposal in connection with the Equipment.
“Working Day” shall be any day except a Saturday, Sunday or public bank holiday in England.
“Writing” means by email, first class, pre-paid or recorded delivery.

2.	DELIVERY, ACCEPTANCE AND HIRE PERIOD

2.1	HSL shall prepare the Proposal and prior to Delivery, the Hirer shall communicate its agreement to the Proposal in Writing by signing and returning the Order to HSL, thereby making an offer to HSL to enter into the Contract. The person who signs the Order warrants that they are duly authorised to act for and on behalf of the Hirer to enter into the Contract and personally guarantees and indemnifies HSL against any and all liabilities incurred in accordance with this Contract.  In the event of any conflict between the Order and the Terms, the Order shall take precedence.

2.2	The Contract shall be formed on the earlier of HSL signing a duplicate of the Order or Delivery taking place and in this regard, in the event that the Proposal has not been agreed in Writing, failure to reject the Equipment on Delivery will be deemed acceptance of the Terms by the Hirer unless otherwise previously agreed in Writing.

2.3	HSL shall use reasonable endeavours to make Delivery on the Delivery Date but for the avoidance of doubt time for Delivery is not of the essence and HSL shall not be liable to the Hirer in the event of any delay including those caused by a Force Majeure Event. In the event that HSL becomes aware of any likely delay it shall notify the Hirer.

2.4	During the Hire Period the Hirer must not relocate the Equipment from the Site except with the prior written consent of HSL.

2.5	Should the Hirer require the Equipment beyond the Hire Period, the Hirer must apply to HSL for such an extension. If the extension is accepted by HSL the Hirer must signify its agreement to a new Proposal which shall form a new Contract stating the extension terms.  Where possible HSL shall offer the Equipment at the same Charges as offered prior to the extension but HSL cannot make any guarantee that this will be the case.

2.6	If the Equipment is not made available by the Hirer for collection by HSL or returned by the Hirer to the location agreed between the parties, such Equipment shall be deemed with immediate effect to be placed back on hire (“the Additional Hire Period”) and the Hire Rate shall apply until such time as HSL can collect the Equipment at its convenience or it is agreed that the Hirer can return the Equipment. The Hirer shall remain responsible for the safekeeping of the Equipment for the Additional Hire Period in accordance with clause 4, and for all the reasonable costs and expenses incurred by HSL in seeking to collect such Equipment.

3.	UNLOADING AND LOADING

3.1	The Hirer shall be responsible for HSL’s unobstructed access to, movement around and egress from the Site and, unless otherwise agreed in Writing, for the unloading and loading of the Equipment at the Site.  

3.2	Any Supplied Personnel provided by HSL for such unloading and/or loading shall be deemed to be under the direction and control of the Hirer. Such Supplied Personnel shall, for all purposes in connection with their employment in the unloading and/or loading of the Equipment, be regarded as the servants or agents of the Hirer (but without prejudice to any of the provisions of clause 10) who shall be solely responsible for all claims arising in connection with unloading and/or loading of the Equipment by, or with the assistance of, such Supplied Personnel.

4.	INSPECTION AND MAINTENANCE – SPECIAL ATTENTION IS DRAWN TO THIS CLAUSE

4.1	In the case of Equipment supplied, unless notification in Writing to the contrary is received by HSL from the Hirer within one Working Day of:
(a)	(where no Installation is required):
(i)	Delivery, where the Hirer collects the Equipment from the Premises; or
(ii)	the arrival of the Equipment at the Site, where the Hirer does not collect the Equipment from the Premises; or
(where Installation of the Equipment is required) the date of Installation,

the Equipment shall be deemed to be in good order, save for either an inherent fault or a fault not ascertainable by reasonable examination, in accordance with Terms and to the Hirer’s satisfaction.

4.2	Risk in the Equipment shall transfer to the Hirer upon Delivery and the Hirer shall be responsible for its safe keeping, its use in a workmanlike manner within the manufacturer’s rated capacity and in accordance with the manufacturer’s and/or HSL’s recommendations (“Recommendations”), and its return on the completion of the Hire Period in equal good order (fair wear and tear excepted). The Hirer must ensure that everyone who uses the Equipment has been properly instructed in its safe and proper operation and has read the Recommendations.

4.3	The Hirer must without exception:

(a)	transport and return any Equipment provided by HSL in a flight case in that flight case and return all cables, rigging hardware and chain hoists and any other equipment in the exact conditions as supplied with the respective Equipment and in the event of breach of this clause HSL may, at its absolute discretion, apply reasonable handling charges;
(b)	ensure that all channel marking tape be removed from control desks immediately after use and that no food or drink comes on, over, above or in close proximity to control desks or any other electronic equipment;
(c)	not use control desks or any other electronic equipment outdoors without adequate protection from the elements (approved by HSL), including humidity or condensation when Equipment is to be left outdoors overnight;
(d)	ensure that electronic equipment is left powered up and adequately supervised;
(e)	keep all Equipment in a clean, dry, dust free environment for the Hire Period; and
(f)	upon the completion of the Hire Period, clean and where necessary, decontaminate the Equipment.

4.4	The Hirer shall be liable on demand for any costs, liabilities and expenses incurred by HSL should the Hirer fail to comply with clause 4.3.

4.5	The Hirer warrants that it will not employ or otherwise use the Equipment on any illegal or unlicensed event. Should HSL in its reasonable opinion suspect that the Hirer is in breach of this clause it reserves the right to inform the police and any other relevant statutory authority and present details of the Hirer to them.

4.6	The Hirer shall at all times take all reasonable steps to keep himself acquainted with the state and condition of the Equipment. If such Equipment is continued at work or in use in an unsafe and unsatisfactory state or environment, the Hirer shall be solely responsible for any damage, loss, cost, expense or accidents whether directly or indirectly arising therefrom.

4.7	Any inspection report required under relevant legislation, or a copy thereof, shall be supplied by HSL, if requested by the Hirer, and returned on completion of the Hire Period.

4.8	The Hirer shall at all reasonable times allow HSL, its agents and insurers to have access to the Equipment to inspect, test, adjust, repair or replace the same.

5.	GROUND AND SITE CONDITIONS

5.1	The Hirer is deemed to have knowledge of the Site and the Hirer warrants that the condition of the Site is suitable for the use of such Equipment.

5.2	If, in the opinion of the Hirer, the ground of the Site (including any private access road or track) is soft or otherwise unsuitable for the Equipment to work on, travel over, be transported over, be erected or dismantled on without timbers or equivalent support, the Hirer shall supply and lay suitable timbers or equivalent support (“Support”) in a suitable position for the Equipment to travel over, work on, be transported over, be erected or dismantled on, including for the purpose of delivery and collection.

5.3	Any Support supplied by HSL is provided solely to assist the Hirer under their duties within this clause 5 and expressly not to relieve him of his legal, regulatory or contractual obligations to ensure adequate stability of the Equipment.

5.4	The Hirer is responsible for the protection of, and liable for any damage to, any underground, surface or above ground services and utilities including, but not limited to cables, ducts, water pipes and gas lines, and any pavements, bridges, tunnels and roadways on or adjacent to the Site and the Hirer shall liaise as necessary and comply with all requirements of the relevant statutory authority or similar body.

6.	SUPPLIED PERSONNEL

6.1	When the Equipment is accompanied by Supplied Personnel, HSL shall ensure that such Supplied Personnel are competent in operating the Equipment or for such purpose for which they are supplied and such Supplied Personnel shall be under the direction and control of the Hirer.  Such Supplied Personnel shall for all purposes in connection with their employment in the working of the Equipment be regarded as the servants or agents of the Hirer (but without prejudice to any of the provisions of clause 10) and the Hirer shall be solely responsible for all claims arising in connection with the operation of the Equipment by the Supplied Personnel.

6.2	Supplied Personnel shall not be required to operate anything other than the Equipment for which they are supplied as set out in the Proposal unless previously agreed in Writing between HSL and the Hirer.

6.3	When HSL supplies Supplied Personnel, the Hirer shall not allow any other person to operate such Equipment without HSL’s prior written consent.

7.	CHARGES

7.1	The Charges payable under this Contract are set out in the Proposal and HSL may raise invoices for the Charges from time to time or in accordance with a payment schedule agreed between the parties.  Unless otherwise specified in the invoice the Hirer shall pay the Charges to HSL within 28 days of receipt of an invoice for the Charges. Time shall be of the essence in respect of the payment of Charges.

7.2	The Charges are exclusive of VAT. Where applicable VAT shall be payable in addition to the Charges at the rate or rates for the time being in force.

7.3	The Hire Rate shall be paid for the Hire Period save that where more than one day is properly and unavoidably occupied in transporting the Equipment causing the Hire Period to be extended, a charge at the Idle Time Rate shall be payable for such extra time. 

7.4	HSL reserves the right to charge the Hirer for the late payment of any outstanding Charges under the Late Payment of Commercial Debts Regulations 2013, or any subsequent legislation.

8.	BREAKDOWN, REPAIRS AND ADJUSTMENT – SPECIAL ATTENTION IS DRAWN TO THIS CLAUSE

8.1	Any breakdown or the unsatisfactory working of or damage to any part of the Equipment must be notified by the Hirer immediately to HSL, and confirmed in Writing.  Any claim for breakdown time will only be considered from the time and date at which written notification is received and acknowledged by HSL or (if earlier) the date on which HSL inspects the Equipment.

8.2	Charges will not be charged to the Hirer for any stoppage due to breakdown of the Equipment caused by the development of either an inherent fault or a fault not ascertainable by reasonable examination or fair wear and tear and for all stoppages for normal running repairs.  In the event that the Equipment becomes temporarily unusable or unavailable in accordance with this clause, HSL shall make available replacement Equipment (not necessarily of the same type and age) for collection by the Hirer within 48 hours (or as soon after that as is practicable) after the receipt of notification from the Hirer requesting replacement Equipment.  If the Hirer requires such replacement Equipment to be delivered to it by HSL, HSL may raise a charge.

8.3	The Hirer shall not, repair, modify, interfere with or alter the Equipment without the prior written permission of HSL. In particular, cables must not be cut, plugs and sockets must not be rewired and identification marks, labels or plates affixed to the Equipment must not be interfered with or otherwise covered up by the Hirer.  Any Equipment found to have been repaired, modified, interfered with or altered in breach of this clause will be charged at replacement cost to the Hirer.

8.4	The Hirer shall be responsible for all expense involved arising from any breakdown, unsatisfactory working of or damage to any part of the Equipment due to the Hirer’s negligence, misdirection or misuse of the Equipment, whether by the Hirer or his agents or servants, and for the payment of the proportion of the Charges in respect of that part of the Equipment at the Idle Time Rate during the period that that part of the Equipment is necessarily idle due to such breakdown, unsatisfactory working or damage.  For the avoidance of doubt the parts of the Equipment which are not broken shall remain to be charged for at the Hire Rate.  The Hirer is responsible for the cost of spares and/or repairs due to theft, loss or vandalism of the Equipment.

8.5	No claims will be admitted (other than those allowed for under this clause 8), for stoppages through causes outside HSL’s control, including but not limited to bad weather and/or ground conditions nor shall HSL be responsible for the cost or expense of recovering any Equipment from soft or unsuitable ground, or a hazardous environment or caused by a Force Majeure Event.  For the avoidance of doubt, the Hirer shall be responsible for the cost and expense of recovering any Equipment from soft or unsuitable ground or a hazardous environment.

8.6	Each item of Equipment is hired as a separate unit and the breakdown or stoppage of one or more units (whether the property of HSL or otherwise) through any cause whatsoever, shall not entitle the Hirer to compensation or allowance for the loss of working time by any other unit or units of Equipment working in conjunction therewith, provided that where two or more items of Equipment are expressly hired together as a unit, such items shall be deemed to be one unit for the purpose of breakdown.

8.7	If during the Hire Period HSL decides that urgent repairs to the Equipment are necessary, then it may arrange for such repairs to be carried out on Site or at any location of its nomination.

9.	NOTICE OF ACCIDENTS

If the Equipment is involved in any accident resulting in injury to persons or damage to property, immediate notification must be given by the Hirer to HSL by telephone and confirmed in Writing to HSL no later than 24 hours after such telephone notification.  In relation to any claim no admission of liability, offer, promise of payment or indemnity shall be made by the Hirer without HSL’s prior written permission.

10.	HIRER’S RESPONSIBILITY FOR LOSS AND DAMAGE – SPECIAL ATTENTION IS DRAWN TO THIS CLAUSE

10.1	For the avoidance of doubt it is hereby declared and agreed that nothing in this clause affects the operation of clauses 3, 4, 6 and 8 of these Terms.

10.2	For the duration of the Hire Period the Hirer shall indemnify HSL and keep HSL indemnified and hold HSL harmless for and against all loss of or damage to the Equipment from whatever cause the same may arise, save where otherwise provided for in these Terms, and shall also fully and completely indemnify HSL and any Supplied Personnel against all losses, costs, damages and expenses in respect of injury to person or property caused by or in connection with or arising out of the storage, transit, transport, unloading, loading or use of the Equipment during the continuance of the Hire Period, and in connection therewith, whether arising under statute or common law.

11.	INSURANCE

11.1	The Hirer shall throughout the Hire Period (without prejudice to any liability of the Hirer to HSL) take responsibility for insuring the Equipment (including any replacement Equipment provided under these Terms) at its own expense. The Hirer shall insure against all loss or damage from all risks in an amount equal to the full new replacement value of the Equipment and continuance of Charges in the event Equipment is returned damaged, and is unable to be hired out.

11.2	If the Hirer takes out a policy of insurance in respect of the Equipment to cover the Hire Period it shall notify its insurers that the Equipment is on hire from HSL and request the insurers to endorse a note of HSL’s interest on the policy of insurance naming HSL as loss payee.

11.3	Where any event or accident occurs which is a risk covered by the Hirer’s insurance, the Hirer shall:

(a)	immediately notify HSL in accordance with clause 9;
(b)	not take any action or make any omission which may compromise any claim without the consent of HSL;
(c)	indemnify HSL against all loss or damage to the Equipment not recoverable by HSL under the applicable policy of insurance;
(d)	allow HSL to take over the conduct of negotiations (except in relation to claims of the Hirer for personal injuries, or loss of or damage to the property of the Hirer); and
(e)	at the expense of the Hirer, take such proceedings (in the sole name of the Hirer or jointly with HSL) as HSL shall direct, holding all sums recovered, together with any monies received by the Hirer under its policy of insurance, on trust for HSL and paying or applying the same as HSL directs and as provided in these Terms.

11.4	If the Equipment is declared a total loss the Hire Period will extend and only terminate once HSL has received full replacement Equipment or has been indemnified by the Hirer for all costs incurred due to the Equipment being unable to be hired out by HSL. HSL will offset any proceeds received from the sale or scraping of the Equipment after the cost of disposal or sale has been deducted from any proceeds received. The balance of any monies received from this process will be offset against the continuation of the Charges on behalf of the Hirer:

(a)	Equipment substitutions may be considered by HSL as replacement for discontinued products always at HSL’s sole discretion, which replacement shall be deemed to be included in these conditions for all purposes, and the Hirer shall continue to be liable to pay Charges as if such loss had not taken place; or
(b)	in or towards payment to HSL of the sum necessary to compensate HSL for the loss or profit suffered as a result of the loss of the Equipment.

11.5	HSL has the right to repair or have repaired the Equipment which suffers damage (and not a total loss), but if HSL does not choose to do so, the Hirer is liable at its own expense (but subject to any insurance proceeds) to reinstate or repair it and shall continue to pay Charges in respect of the Equipment during such reinstatement or repair.

11.6	The Hirer is liable to pay to HSL any amount deducted by the insurers by way of excess or in respect of damage caused to the Equipment prior to the date of total loss and shall indemnify HSL accordingly.

12.	LIMITATION OF LIABILITY – SPECIAL ATTENTION IS DRAWN TO THIS CLAUSE

12.1	Save to the extent otherwise provided for:

(a)	HSL shall have no liability or responsibility whatsoever for any loss, or damage of whatever nature due to or arising through any cause beyond hits reasonable control or for a Force Majeure Event;
(b)	HSL shall have no liability or responsibility, whether by way of indemnity or by reason of any breach of the Contract or otherwise in contract, breach of statutory duty or misrepresentation or by reason of the commission of any tort (including but not limited to negligence) in connection with the hire, for any of the Hirer’s loss of profit, loss of use of the Equipment or any other asset or facility, loss of production or productivity, loss of contracts with any third party, liabilities of whatever nature to any third party, any financial or economic loss, indirect or consequential loss or damage of whatever nature; 
(c)	whenever the Contract provides that any allowance is to be made against Charges, such allowance shall be the Hirer’s sole and exclusive remedy in respect of the circumstances giving rise to the allowance, and such remedy shall be limited to the amount of Charges which would otherwise be or become due if the allowance in question had not been made; and
(d)	HSL’s total liability to the Hirer for any actions, awards, charges, claims, cost, damages, demands, expenses, fees, fines, liabilities, losses, penalties or proceedings howsoever arising whether by reason of any breach of the Contract or otherwise in contract, breach of statutory duty or misrepresentation or by reason of the commission of any tort (including but not limited to negligence) shall not exceed the value of the Charges paid by the Hirer to HSL in cleared funds in the 12 months prior to the event leading to such liability.

12.2	For the avoidance of doubt, nothing in these Terms limits or seeks to exclude HSL’s liability for claims of death or personal injury caused by HSL’s negligence, fraud or for any other liability for which it is not permitted to seek to limit or exclude by operation of law.

13.	TERMINATION – SPECIAL ATTENTION IS DRAWN TO THIS CLAUSE

13.1	The Hirer may terminate the Contract forthwith by giving notice to HSL in Writing at any time. Should the Hirer terminate the Contract in accordance with this clause 13.1:

(a)	not less than 21 days prior to the Delivery Date then it shall be liable to pay 25% of the Charges to HSL;
(b)	not less than 7 days but less than 21 days prior to the Delivery Date then it shall be liable to pay 50% of the Charges to HSL;
(c)	less than 7 days prior to the Delivery Date then it shall be liable to pay the Charges in full.

13.2	HSL may terminate the Contract forthwith by written notice to the Hirer if one or more of the following events occur:

(a)	the Hirer defaults in punctual payment of any Charges due to HSL;
(b)	the Hirer fails to observe and perform any provision of the Contract;
(c)	the Hirer suffers, or HSL reasonably believes that the Hirer shall suffer, any distress or execution to be levied against it;
(d)	the Hirer enters into, or HSL reasonably believes that the Hirer may be about to enter into, any liquidation, calls any meeting of its creditors, or has a received or administrative receiver appointed of all or any of its undertaking or assets, or suffers the appointment or the presentation of a petition for the appointment of an administrator under the provisions of Part II of the Insolvency Act 1986, or is deemed by virtue of section 123 of the Insolvency Act 1986 to be unable to pay its debts; or
(e)	the Hirer does or causes to be done or permit or suffer any act or thing, or HSL reasonably believes that any of the aforementioned may occur, whereby HSL’s rights in the Equipment may be prejudiced or put into jeopardy.

13.3	In the event of termination under clauses 13.1 – 13.2 above:

(a)	the Hirer must give HSL or its agents, immediate unobstructed access to recover the Equipment whosesoever this may be located; and
(b)	HSL shall be entitled to claim the Charges outstanding as at the date of termination of the hire under this clause and return transport charges.

13.4	The rights under clauses 13.1 – 13.3 above:

(a)	may be exercised notwithstanding that HSL may have waived some previous default or matter of the same or a like nature; and
(b)	shall not affect HSL’s right to claim damages for breach of Contract or recover any sums due under the Contract as a debt.

13.5	If the Hirer does not make payment of a sum by date on which payment of that sum is due to be made, HSL has the right to suspend performance of its obligations under the Contract. The right to suspend may not be exercised without first giving to the Hirer at least 2 days’ notice in Writing of HSL’s intention to suspend performance, stating the ground or grounds on which HSL intends to suspend performance. The right to suspend performance will cease when the Hirer makes payment in full of the amount due.

13.6	Notwithstanding clause 13.5, HSL reserves the right to suspend performance immediately and regain possession of the Equipment in the event that in its reasonable opinion it considers that the Equipment is at risk of damage. 

13.7	Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.

14.	OWNERSHIP RIGHTS

14.1	The Equipment shall at all times remain the property of HSL and the Hirer shall have no rights to the Equipment other than as hirer and the Hirer shall not do nor permit or cause to be done nay matter or thing consistent with HSL’s ownership or as a result of which HSL in respect of the Equipment are or may be prejudicially affected.

14.2	The Hirer shall not re-hire, sell, mortgage, charge, pledge, part with possession of or otherwise deal with the Equipment or any part thereof except with the prior written consent of HSL and shall protect the same against distress, execution or seizure.

14.3	The Hirer shall take all necessary steps (at its own expense) to retain and recover possession and control of the Equipment if the Hirer loses possession or control and shall indemnify HSL against all losses, damage, costs, charges and expenses arising as a direct result of any failure to observe and perform this clause 14.

15.	DATA PROTECTION COMPLIANCE

15.1	The parties acknowledge that HSL is a Data Controller and is committed to ensuring the security and protection of any personal data that it processes in connection with the Contract and to provide a compliant and consistent approach to data protection.

15.2	The parties shall comply with Data Protection Legislation and the data protection principles. 

15.3	HSL shall process personal data in accordance with the HSL privacy notice.

15.4	The Hirer shall ensure that any personal data it provides to HSL shall be accurate.

16.	GENERAL

16.1	The Hirer will be responsible for compliance with relevant regulations issued by the Government or Local Authorities and shall fully indemnify and hold harmless HSL against any charges or fines that HSL may become liable for as a result of the operation of the Equipment during the Hire Period.

16.2	If the Hirer is not fully familiar with the Equipment, HSL advises that the Hirer to contact HSL for the appropriate operating instructions. It is the Hirers responsibility to ensure that the persons using the Equipment have received the appropriate instructions, information and training under the Health and Safety at Work Act 1974.

16.3	No terms, conditions or warranties other than as specifically set forth in the Proposal and these Terms shall be deemed to be incorporated or to form part of the Contract or shall otherwise govern the relationship between HSL and the Hirer in relation to the hire of any particular Equipment. This excludes all other terms or conditions which the Hirer may seek to apply under any order or acknowledgement or acceptance or similar document and supersedes all prior negotiations, representations or agreements, whether written or oral unless and to the extent that they are expressly accepted in Writing and signed by HSL.

16.4	HSL and the Hirer do not intend that any of the terms of the Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to the Contract, except that a person who is a successor to or an assignee of the rights of HSL is deemed to become a party to the Contract after the date of succession or assignment (as the case may be).

16.5	The rights of the Hirer under the Contract cannot be transferred or assigned without HSL’s prior written consent. HSL may assign, transfer, subcontract or make over all or part of the Contract without the Hirer’s consent.

16.6	The Hirer shall, whenever requested by HSL, execute such documents and do such acts and things as HSL may require to give full effect to the Contract.

16.7	No variation of these Terms shall be effective unless it is made in Writing, making specific reference to these Terms and is signed by both parties.

16.8	No omission or delay on the part of HSL in exercising any right under these Terms shall operate as a waiver by it of any right to exercise it in the future.

16.9	No right or remedy conferred upon or reserved to HSL by these Terms is exclusive of any other right or remedy in these Terms provided or permitted by law, and each shall be cumulative of every other right or remedy now or in the future existing and may be enforced by HSL concurrently or from time to time.

16.10	If any of these clauses are held to be unlawful, void or unenforceable, then that clause will be deemed severable and will not affect the validity and enforceability of the remaining clauses, to the extent permitted by law.

16.11	These Terms shall, as to any of its provisions remaining to be performed in whole or in part or capable of having effect following termination, remain in full force and effect notwithstanding termination.

16.12	Any notice:

(a)	or other communication to be given under these Terms must be in Writing;
(b)	or document shall be deemed served, if delivered, at the time of delivery; if posted by first class post, pre-paid or recorded delivery 48 hours after posting, and if sent by email, at the time of transmission provided that confirmation of such transmission is in the possession of the sender.

16.13	This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).
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HSL Group Holdings Limited
Privacy Notice for Website and Customers

HLS Group Holdings Limited, a company registered in England and Wales (Company number 3971616) and having its registered address at Units E&F, Glenfield Park, Philips Road, Blackburn, BB1 5PF, are committed to protecting the privacy and security of your personal information (“we”, “us”, “our”).  This Privacy Notice outlines how we collect and use the information that we collect from you as one of our customers or through your use of this website.  It makes you aware of how and why your personal information will be used, namely for the purposes of the performance of our contract with you as our customer, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR) and the Data Protection Act 2018 (DPA).

This policy primarily covers how we use information relating to our customers, prospects, website visitors and people who interact with or do business with us (such as our suppliers) (“you” and “your”).  In these cases, we will be the “data controller” for the purposes of data protection law. 

It is important that you read this policy, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Data Protection Principles 
There are six overarching principles of the GDPR which we will ensure compliance with when processing your personal data:
1.	Using the data lawfully, fairly and in a transparent way.
2.	Collecting the data only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3.	The data is relevant to the purposes we have told you about and limited only to those purposes.
4.	The data is accurate and kept up to date.
5.	The data is kept only as long as necessary for the purposes we have told you about.
6.	The data is kept securely.

What data is collected?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form however you may also visit our site anonymously. We will collect, store, and use the following types of personal information about you:
•	Contact details such as the name, mailing address, email and telephone number.
•	Bank and transaction details such as details about payments to and from you and other details of products and services you have purchased from us.
•	Technical information such as includes IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
•	Information about our service to you including your username and password, purchases or orders made by you, your preferences and any feedback you give us.
•	Information about how you use our website, products and services.

We do not normally collect “special categories” of sensitive personal data from our customers, suppliers or users of our website. In the event you provide us with any special category data, we will take extra care to ensure your rights are protected.

Use of cookies
We use cookies, which are small files files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognise your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart.

How we will use information about you:
We will use the personal information we collect about you to:
•	To register you as a customer.
•	To perform our contract or service to you.
•	To manage our relationship with you, including notifying your about changes to our contract or services or asking you to provide us with feedback.
•	To personalise your experience by helping us better respond to your individual needs.
•	To administer and protect the business and this website.
•	To improve customer service and our website through your information and feedback.
•	To make suggestions or recommendations to you about similar goods or services that may be of interest to you.
•	To administer a contest, promotion, survey or other site feature.
•	To send periodic emails.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purposed product or service requested.

Why do we need this information?
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
a)	Where we need to perform the contract we have entered into with you.
b)	Where we need to comply with a legal obligation.
c)	Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 
Generally, we do not rely on consent as a legal basis for processing your personal information other than in relation to sending third party direct marketing communications to you via email or text message. 
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
You have the right to withdraw consent to such marketing at any time. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

If you fail to provide personal information:
If you fail to provide certain information when requested either by law, or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).  In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

Automated decision-making:
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
Data sharing
Where it is legally required or necessary in accordance with data protection law, we may share information with:
•	Financial organisations;
•	Our auditors; 
•	Survey and research organisations;
•	Professional advisers and consultants;
•	Police forces, courts, tribunals;
•	Professional bodies;
•	Data storage centres. CRM platforms and mailing services
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trust third-parties with whom we may share your personal information, for example in the context of the possible sale, operating our website or conducting our business as long as those parties agree to keep this information confidential.  
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Data security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. 
We have put in place procedures to deal with any suspected data security breach and will notify you and the Information Commissioner’s Office of a suspected breach where we are legally required to do so.

Data retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available from the HR Team. After this period, we will securely destroy your personal information.

What are your rights?
As the data subject, you have specific rights to the processing of your data.
Under the GDPR, you have the right to find out if we hold any personal information about you by making a “subject access request” under data protection law.  If we do hold information about you, we will:
•	Give you a description of it;
•	Tell you why we are holding it;
•	Tell you who it has been disclosed to; and
•	Let you have a copy of the information in an intelligible form.
To make a request for your personal information, please contact Emma Turner – emma.turner@hslgroup.com.
Individuals also have certain rights regarding how their data is used and kept safe including the right to:
•	Object to processing of personal data that is likely to cause, or is causing, damage or distress;
•	Prevent processing for the purpose of direct marketing;
•	Object to decisions being taken by automated means;
•	In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; 
•	The right for your personal information to be transmitted electronically to another organisation in certain circumstances;
•	Where the processing of your data is based on your explicit consent, you have the right to withdraw this consent at any time. This will not affect any personal data that has been processed prior to withdrawing consent; and
•	Claim compensation for damages caused by a breach of the Data Protection regulations 

Complaints
If you have a concern about the way we are collecting or using your personal data, we would ask that you raise your concern with us in the first instance by contacting Emma Turner – emma.turner@hslgroup.com

Alternatively you can make a complaint to the Information Commissioner’s Office at https://ico.org.uk/concerns/ or write to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Changes to this Privacy Notice

We reserve the right to update this privacy notice at any time, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 01/02/2019.